2559774 Remote Koblenz, DE Luxembourg, LU Sales Festangestellte Account Executive (m/f/d) Your mission As an Account Executive at nuwacom, you will be responsible for driving new sales and expanding our client base within large enterprises.

You will work closely with potential clients to understand their needs and demonstrate how nuwacom's solutions can address their challenges and improve their operations.

Develop sales opportunities by identifying key stakeholders and building champions at the Chief Communication, Head of AI, and CMO levels
Consistently meet and exceed your sales quota through strategic execution and persistence
Engage with decision-makers to understand business needs and present tailored solutions
Conduct compelling product demos and guide prospects through trials to highlight the value of nuwacom’s platform
Become an expert on use cases where nuwacom drives business transformation across industries
Proactively generate pipeline through targeted outbound activities
Collaborate closely with internal teams, including marketing, product, and customer support, to ensure a smooth customer journey
Stay up to date on industry trends and competitors to position nuwacom effectively in the market
Prepare and negotiate contracts, ensuring alignment with company policies and client requirements

]]> Your profile

5+ years of experience in enterprise sales, preferably in the technology or B2B SaaS industry

Familiarity with Communication, Marketing, Brand, or Product teams – experience selling into these functions is a plus

Interest in or understanding of AI-driven solutions and their application in enterprise environments

Strong communication, negotiation, and presentation skills – in English and German

Experience in building business cases to help prospects secure internal buy-in and executive sponsorship

Confidence in engaging with C-level executives and key stakeholders, building lasting relationships

Self-motivated, strategic, and results-driven – with a hands-on mindset

Bachelor’s degree in Business, Marketing, or a related field is preferred

]]> permanent experienced full-time business_development_and_new_accounts sales_and_business_development 2026-03-10T18:11:55+00:00 2585118 Remote Koblenz, DE Luxembourg, LU Tech Festangestellte (IT) AI Engineer (m/f/d) Your mission As an AI Engineer at nuwacom, you will play a vital role in transforming intelligent features from concept to reality by integrating AI models into production-ready software solutions. You will collaborate closely with Developers, Data Scientists, and Product Owners to deliver impactful AI-driven functionalities that elevate our platform and deliver meaningful value to enterprise clients.

Develop and implement software components with AI-related functionality that meet project requirements
Integrate AI models into software applications, designing robust interfaces for seamless model interaction
Conduct code reviews and contribute to quality assurance throughout AI and software modules
Prepare AI models for deployment in collaboration with Data Scientists, ensuring optimal performance in production environments
Troubleshoot and resolve issues related to model behavior, system integration, and performance
Collaborate across teams to accurately translate business objectives into technical solutions
Test and validate AI components, including thorough unit and integration testing, and ongoing production monitoring
Document AI features and software implementations, promoting clarity, transparency, and team collaboration
Continuously optimize performance, scalability, and resource efficiency of AI-driven solutions
Foster a culture of learning and knowledge sharing by promoting best practices in AI and software engineering

]]> Your profile

Foundational experience in software development, particularly with Python and common frameworks

Strong interest in applied AI and real-world model integration, demonstrated through projects, coursework, or independent study

Familiarity with AI/ML concepts, vector databases, APIs, and deployment pipelines

Knowledge in prompt engineering, Retrieval-Augmented Generation (RAG), and experience building multi-agent systems is highly desirable

Analytical thinking and debugging skills, with a proactive approach to solving technical challenges

Collaborative mindset, thriving in interdisciplinary engineering and product environments

Structured, quality-focused working style, with attention to documentation and testing

Fluency in English—our working language (fluency or conversational German is a plus)

]]> permanent entry-level full-time software_and_web_development it_software 2026-03-30T09:04:00+00:00 2569377 Koblenz, DE Remote Customer Success Festangestellte AI Support Specialist (m/f/d) Your mission You are the first technical point of contact for our customers. You solve their problems, identify underlying patterns, and turn them into scalable solutions — from help center articles to AI-driven automation and a digital academy. You work at the intersection of Product, Customer Success, and our customers. And you turn technical support into real customer success.

First-Level Support: Independently handle technical customer inquiries via tickets, chat, and email. You analyze issues, find solutions, and document insights.
Help Center: Create and maintain help articles in German and English, including visual assets such as screenshots, GIFs, and step-by-step guides.
Product Testing: Regularly test new features from a user perspective. You identify usability issues and bugs and provide structured feedback to the Product team.
Customer Education: Contribute to the creation of training videos, webinars, and feature deep dives.
AI-Driven Support Processes: Identify and implement AI-based solutions to automate recurring requests (ticket deflection) and reduce response times.
Release Enablement: Support product releases by creating release notes, in-app notifications, and updating relevant help articles.
Academy Development: Contribute to building a digital academy with learning paths and e-learning modules.
Cross-Functional Collaboration: Work closely with Product and Customer Success to continuously improve the customer journey.

]]> Your profile This role is your entry point into the AI industry. Depending on your strengths and interests, two development paths are open to you:

Solution Engineer: You advise enterprise customers on the technical implementation of complex AI workflows. Depending on your aptitude, direct interaction with enterprise accounts is possible from the very beginning.
Customer Success Manager (AI Success Architect): You take on strategic ownership of customer accounts, translate business processes into AI agents, and drive overall customer success.

What you bring:

A degree in Business Informatics, Media Informatics, or a comparable field — completed or close to completion. Alternatively, relevant practical experience through internships or working student roles in a SaaS or tech environment.
A strong conceptual technical understanding. You understand APIs, logic chains, and data flows without necessarily writing code yourself.
An AI-first mindset. You actively use AI tools in your daily work and automate tasks before doing them manually. If you can’t point to a concrete example, you’re not truly living “AI-first.”
Fluency in German (native level) and professional proficiency in English.
Empathy and strong communication skills. You can explain technical concepts clearly and understand customer needs beyond what is explicitly stated.
A hacker mindset. You find solutions independently, leverage available tools, and don’t wait for instructions.
High learning speed. You learn faster than the market evolves. For us, potential matters more than a long track record.
You are based in Germany, Luxembourg, Austria, or Switzerland.

]]> Why us?

Entry into one of the most dynamic fields in the tech industry: AI-driven enterprise communication.

Real responsibility from day one. You will help build technical support as an independent function.

Clear development path towards Solution Engineering or Customer Success Management.

A team that truly lives “AI-first.” Initiative is not just welcomed — it’s expected.

Location: Koblenz (Universitätsstraße 3), with flexible working models.

]]> permanent entry-level full-time account_management_non_commissioned customer_support_and_client_care 2026-03-18T23:22:13+00:00 2637627 Remote Koblenz, DE Luxembourg, LU Customer Success Festangestellte Customer Success Manager (m/f/d) Your mission As a Customer Success Manager, you’ll be responsible for ensuring our customers’ success and helping them unlock the full potential of our platform.

Strategic Customer Management: Act as the primary contact for a portfolio of key enterprise customers and develop long-term success strategies.
Onboarding & Implementation: Guide customers through a seamless onboarding process and ensure they achieve value quickly.
Adoption & Value Creation: Identify new use cases, provide proactive advice, and ensure customers get the most out of our platform.
Relationship Building: Establish strong, trust-based relationships with decision-makers and end users.
Feedback & Product Development: Collect feedback and collaborate closely with product and development teams.
Success Monitoring: Track key metrics, identify risks early, and take actions to ensure customer satisfaction and retention.
Growth Opportunities: Work closely with the sales team to identify upsell and cross-sell opportunities.

]]> Your profile

+2 years of experience in customer success, account management, or client development – ideally in enterprise software.

A customer-first mindset with a strong understanding of enterprise customers’ needs.

Excellent communication and presentation skills, with the ability to make complex topics clear.

Passion for new technologies and the ability to quickly learn new software.

Independent, solution-oriented work style with a strong sense of ownership.

You are based in Germany, Luxembourg, Austria, or Switzerland.

Fluency in German and English (spoken and written).

]]> permanent experienced full-time account_management_non_commissioned customer_support_and_client_care 2026-05-18T16:21:43+00:00 2585117 Remote Koblenz, DE Luxembourg, LU Tech Fullstack Engineer (m/f/d) Your mission As a Fullstack Engineer at nuwacom, you will play a vital role in building and evolving our AI-native workspace. Working across the entire stack – from intuitive user interfaces to robust backend systems – you will deliver features that empower teams to work smarter and more collaboratively. You will collaborate closely with Developers, Designers, Product Owners, and AI Engineers to create scalable, high-quality software solutions that bring our vision to life.

Develop and implement end-to-end features from concept to production, delivering exceptional user experiences
Integrate AI capabilities into web applications, working with LLMs and AI-powered functionalities
Write clean, efficient, and maintainable code across the full technology stack using TypeScript
Design and implement scalable system architectures that support growth, performance, and reliability
Conduct code reviews to ensure code quality, maintainability, and adherence to engineering standards
Troubleshoot and resolve technical issues across frontend and backend systems
Collaborate across teams (Developers, Designers, Product Owners, AI Engineers) to define and implement technical requirements
Design and execute unit and integration tests to ensure software quality and reliability
Optimize performance of existing systems for scalability and efficiency
Create and maintain technical documentation to promote clarity, transparency, and shared understanding
Foster a culture of learning and collaboration by promoting best practices in software engineering

]]> Your profile Must Have

3–5+ years of experience in fullstack software development
Strong proficiency in backend development with Node.js
Solid experience with frontend technologies such as React, Vue.js, or similar modern frameworks
Hands-on experience with TypeScript for type-safe, scalable development
Strong knowledge of relational databases such as PostgreSQL or similar
Solid understanding of system design and scalability patterns for building robust applications
Familiarity with RESTful APIs and/or GraphQL for building scalable services
Experience using Git and collaborative development workflows
Proficiency with testing frameworks and quality assurance practices
Strong problem-solving skills with attention to detail and code quality
Excellent communication and collaboration skills in cross-functional teams
Fluency in English – our working language (German is a plus)

Nice to Have

Experience with AI/ML integrations (OpenAI API, LangChain, PydanticAI, or similar frameworks)
Experience with Python for backend development or AI-related scripting
Familiarity with Tailwind CSS or other modern CSS frameworks
Knowledge of WebSockets or real-time collaborative features
Understanding of containerization (Docker) and cloud platforms (Azure, AWS, GCP)
Familiarity with CI/CD pipelines and DevOps practices
Experience with Prisma or similar modern ORMs
Understanding of UI/UX principles and design systems
Background in agile methodologies (Scrum, Kanban)
Contributions to open-source projects or active participation in developer communities

]]> permanent experienced full-time software_and_web_development it_software 2026-03-30T09:03:37+00:00 2622888 Remote Koblenz, DE Luxembourg, LU Product Festangestellte UI Designer / Frontend Developer – Design Systems (m/f/d) Your mission We are looking for a UI Designer / Frontend Developer who will build, develop, and anchor our design system within development. You are the person who transforms design specifications into production-ready, reusable components and ensures they are consistently implemented throughout the entire product. We work AI-first - with Cursor and Claude Code - and expect you not only to use these tools but to actively help shape what a modern design process with AI support looks like.

Systematically build and expand our design system - evolve existing approaches with Tailwind CSS and shadcn/ui into a consistent, scalable system that thinks beyond individual components
Develop reusable UI components with clear APIs, clean documentation, and high quality standards - from buttons to complex data grids
Transform UX concepts into production-ready components - from Figma designs, but also from Lovable prototypes and Claude Code outputs. You are the bridge between design vision and technical reality
Work closely with the Head of Product Design and Head of Product to ensure the design system reflects and supports the product strategy
Ensure adoption within the development team - you make sure the design system doesn’t gather dust in documentation but is consistently used in daily code
Safeguard UI quality through reviews, testing, and systematic consistency checks across all product areas
Help shape a new design process that natively integrates AI tools like Cursor, Claude, and Lovable - vibe coding is not a buzzword for us but lived practice
Anchor design system rules in AI-supported workflows - e.g., through skills, prompts, and configurations so that AI-generated code also meets our standards
Optimize performance, responsiveness, accessibility, and code quality - especially where AI-generated code meets production requirements

]]> Your profile Must-Have

3-6+ years of professional experience in frontend development with demonstrable focus on UI quality
Strong knowledge of React, TypeScript, modern JavaScript, and Tailwind CSS - experience with frameworks like Next.js or Remix is a plus
Experience in building and maintaining a design system - you know what it takes to go from individual components to a consistent system
Knowledge of Tailwind CSS and shadcn/ui (or comparable component-based UI libraries like Radix UI, Headless UI)
Experience developing reusable UI components with clear APIs and clean abstraction
Proficiency with Figma as a design handoff tool - you can read, question, and precisely implement designs
Understanding of design tokens and component-based UI architecture
Experience with modern CSS - Grid, Flexbox, Custom Properties are your daily tools
Familiarity with AI-supported development tools like Cursor, Claude Code, Lovable, etc. - you see AI as a tool, not a threat
Fluent English skills (company language)
Strong UX/UI understanding and an eye for details, consistency, and visual quality - you can tell the difference between “good enough” and “really good”

Nice-to-Have

Experience with Storybook for component-based documentation and visual regression testing
Knowledge of accessibility (WCAG 2.x, BITV)

]]> Why us? What We Can Tell You Right Now

AI-First culture: We develop AI with the help of AI. You work daily with modern AI tools and actively shape what software development and design processes will look like in the future
Real creative freedom: You systematically build and expand our design system. There are already components in our product, but no consistent, central design system - this is your chance to structure it properly from the ground up
Direct collaboration with leadership: You work closely with the Head of Product Design and Head of Product - short paths, fast decisions, real input

]]> permanent experienced full-time web_and_ui_and_ux_design creative_and_design 2026-05-04T14:32:15+00:00